?I paid into a pension fund – can I get a refund from that?
Yes! The majority of people pay into a pension fund and we can claim a tax refund for this up to two years after you've left Japan.
?Am I eligible for a pension refund from Japan?
You'll qualify for a pension insurance refund from Japan if:
You're not a Japanese citizen
You paid national pension insurance for more than six months
You left Japan less than two years ago
You don't have a place of residence in Japan
Get a FREE online refund estimation today to see how much cash you could get back!
?What do I need to apply for a pension refund?
To apply for your pension refund from Japan, we'll need a copy of your pension book (nenkin techo) or pension number.
?What if I’ve lost these documents, or I never got them?
If you're missing documents, just email japan@taxback.com to let us know and we'll get your documents for you.
?I was charged 20% tax on my pension refund - why?
Because the Japanese Insurance Agency deducts 20% worth of tax from your pension reimbursement.
?How long will it take to receive my Japanese pension refund?
The total estimated time for your Japanese pension rebate is six months excluding delivery time of the refund, but we will call you to inform you when you can expect it in your bank account.
?How do I know what’s happening with refund?
You can watch the progress of your refund on your online Tax Tracker account - It'll go something like this:
Don't worry - our team will keep chasing them up to see how your application is progressing.
Once we receive your refund, we’ll contact you immediately to organise the quickest way to get your refund to you.
?My refund seems to be taking a long time – where’s my refund?
The two most common reasons that your refund might be taking longer than expected is if;
1. There are delays at the tax office
2. The tax office demanded additional documentation from you
In the first case, we will chase up the tax office every other day to get them to speed up your refund. If the tax office wants additional documents from you, we will let you know ASAP, and can even find the documents for you if you want us to.
?Care sunt avantajele colaborarii tale cu taxback.com?
Thousands of people choose our service because:
?Cat anume va costa?
For Japanese Pension refunds we charge 20% of the refund received plus handling fee, subject to a minimum processing fee of 10757¥ + handling fee.
Seeing how much you could get back is free though – just use our free, no obligation, tax calculator.
?De ce comisionul minim?
The minimum fee enables us to offer you all of the services you need and value, such as round the clock support, tax training for your case manager so they can keep up with the latest tax laws in order to get you the maximum tax refund possible and maintaining your personal online Tax Tracker account.
?What is a pension book (nenkin techo)?
Your pension book is the small orange or blue booklet you received from your employer when you first arrived to work in Japan.
To claim your Japanese pension insurance refund, we need your pension book (nenkin techo) and your pension number (which is in the book).
Your employer may have held on to the booklet for you during your employment and should have given it to you when you left. If you don't have your pension book or number we can get it for you – just let us know you need us to.
?I worked abroad in other countries - can you help me to claim refunds from these countries?
Sure thing; click any of the countries below to claim a tax refund from that country.
If you've worked in a country not mentioned above, email our team on newtaxes@taxback.com to see what we can do for you.
?Can you guarantee that I'll receive the refund amount you estimated for me?
No, but we do guarantee to get you the most money back that we legally can.
Our estimate is based on your documents and our experience in filing thousands of refund applications every week since 1996. The Japanese social insurance office has the final decision in your refund based on their systems and codes. Plus, when the social insurance office sends your refund, they deduct 20% income tax from the refunded amount. It may look like your refund is a lot less, but that’s because of this tax - we can claim that back for you later
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